Connect Plus

Effective Date: December 07, 2025.

Last Updated: December 07, 2025.

1. Purpose of This Disclosure

Connect+ integrates various third-party tools to ensure the platform operates smoothly, efficiently, and securely. These integrations support critical functionalities such as user account management, email delivery, analytics, customer support, CRM capabilities, payments, and automation workflows.

This document discloses which categories of third-party tools are used, how they interact with your data, and what responsibilities lie with us vs. the third-party service providers.

2. Categories of Third-Party Tools Used

2.1. Email and Communication Services

Used for transactional emails (e.g., signup confirmations, password resets), marketing communications, and notifications.

- SMTP Gateways (e.g., SendGrid, Mailgun)
- Email Automation (e.g., Mailchimp, FluentCRM)

2.2. Customer Relationship Management (CRM)

Used for managing customer interactions, onboarding workflows, lead management, and affiliate tracking.

- CRM Systems (e.g., FluentCRM, Groundhogg, HubSpot)
- Live Chat and Support Tools (e.g., Crisp, Tawk.to)

2.3. Payment Gateways

Used for collecting payments, subscription billing, invoicing, and refunds.

- Stripe
- PayPal
- Pabbly
- SSLCOMMERZ

2.4. Hosting & Infrastructure

Used to store user content, run services, and manage user assets (e.g., profile pictures, cards, and embedded files).

- Amazon Web Services (AWS)
- Cloudflare
- Google Cloud and/or similar

2.5. Analytics and Monitoring

Used to collect non-personal usage statistics, user flow insights, and system health.

- Google Analytics
- Oher self-hosted alternative (if applicable)

2.6. Form Builders and Automation Tools

Used to collect form data, trigger automations, and support booking or inquiry workflows.

- In-build Forms, WP Forms, Fluent Forms, Gravity Forms
- Zapier, Pabbly, or equivalent automation bridge

2.7. NFC Toolkits and QR Code Generators

For dynamic NFC card integration and smart QR code generation.

_ GoQR, QRCode Monkey (via API or iframe)
- Custom short-link redirection tools

3. Data Handling by Third Parties

While Connect+ takes reasonable measures to ensure the trustworthiness and compliance of all third-party services used, we do not own, operate, or directly control the infrastructure or policies of these third parties.

Where applicable, these services may:

- Collect, store, or transmit your data
- Process personal and payment information
- Retain logs or analytics related to user behavior

Users are encouraged to review the Privacy Policies and Terms of Use of third-party services if concerned about their specific handling practices.

4. Responsibility and Limitation of Liability

4.1. Connect+ Responsibility

We make every effort to vet, select, and maintain reputable third-party services. We implement secure APIs, use access control, and monitor integration health. However, Connect+:

- Cannot guarantee uptime or uninterrupted access to third-party services.
- Shall not be held liable for data breaches, service disruptions, or malfunctions originating from or caused by third-party systems.
- Will not assume responsibility for any loss, damage, or service failure due to any external service provider unless clearly attributable to Connect+’s own negligence.

4.2. User Responsibility

Users acknowledge and accept that:

- Some features may rely on integrations outside of Connect+’s full control.
- They may be subject to additional terms of third-party platforms when using features involving those services.
- They are responsible for reviewing those terms and ensuring they comply with them when opting in to such features (e.g., connecting their Stripe account, email automation, or CRM sync).

5. Affiliate or PRO Partner Tools

If you are using Connect+ as a PRO Account holder, affiliate, or reseller, and you integrate additional third-party tools into your client’s system (e.g., your own SMTP or CRM), then:

- You are solely responsible for the configuration, data security, legal compliance, and management of those tools.
- Connect+ shall not be liable for any issues arising out of third-party tools you manually integrate unless explicitly vetted and authorized by Connect+.

6. Tool Replacement and Vendor Change Notice

We reserve the right to replace or discontinue the use of any third-party tool or integration without prior notice, where necessary for:

- Security and privacy compliance
- Feature improvement
- Cost optimization
- Vendor reliability concerns

We will make reasonable efforts to inform users if such changes impact major functionality or require user action.

7. Changes to This Disclosure

This document may be updated periodically. Users are encouraged to review it regularly. The latest version will always be available on our website, and significant changes will be communicated via email or platform notice.

8. Contact Information

For questions regarding our third-party integrations, or to report any issue related to a third-party tool:

📧 Email: support@connectplus.vc
🌐 Website: https://connectplus.vc

By using Connect+, you acknowledge that you have read, understood, and agreed to these Policies.