Connect Plus

Effective Date: December 07, 2025.

Last Updated: December 07, 2025.

This Data Retention and Deletion Policy outlines how Connect+ ("we", "our", "the Platform") collects, stores, retains, and deletes user data. This document forms a part of our broader Privacy Policy and Terms of Service, and applies to all users, including individuals, businesses, PRO account holders, and affiliates.

1. Purpose

Connect+ collects and stores data to provide and improve our services, comply with legal obligations, ensure security, and support user experience. This policy explains:

- What data is retained
- For how long
- How users can request deletion
- How termination of accounts is handled

2. Types of Data Collected & Retained

We retain the following categories of data, subject to the conditions outlined in this policy:

3. Data Retention Periods

Unless otherwise required by law or legal proceedings:

- Inactive accounts are retained for up to 24 months before permanent removal.
- Subscription-related data is retained for at least 6 years for financial audit purposes.
- User-generated content (e.g., public vCards) remains accessible until the user deletes it manually or requests account closure.
- Deleted items may be stored in backup systems for a period of up to 30 days before being purged permanently.

4. User Rights to Access and Delete Data

4.1 Manual Deletion

Users can access and delete the following at any time from their dashboard:

- vCard contents and design blocks
- Uploaded media (logos, images, documents)
- Contact or social profile links
- Form submission data (if stored locally)

4.2 Data Deletion Request

Users can submit a formal request to delete their personal data by emailing:
📧 support@connectplus.vc with subject line: Data Deletion Request.

Upon verification of identity, we will process your request within 14 business days, and confirm once completed. Some data may be retained as needed for:

- Security and abuse prevention
- Compliance with legal obligations
- Internal audit and accounting

5. Account Termination Process

Users can terminate their Connect+ account by:

- Going to Account Settings > Close Account, or
- Requesting via email at support@connectplus.vc

Upon account termination:

- Access to the dashboard and features will be revoked immediately.
- All associated data will be marked for deletion within 30 days.
- Backup copies may remain in secure archives for up to 30 days before being purged.

Note: Data shared publicly (e.g., via a vCard URL) may remain cached or indexed by third-party systems (e.g., search engines) even after deletion, which is outside of Connect+’s control.

6. Exceptions for Legal or Security Reasons

We may retain certain data beyond the standard retention period if:

- Required by law, court order, or governmental request
- Needed to investigate abuse, fraud, or platform misuse
- Necessary to enforce our terms or defend legal claims

7. Third-Party Tools and Integrations

Data shared with integrated third-party systems (e.g., payment processors, CRMs, email services) may be retained according to their own policies. Users are encouraged to review their privacy documents.

Connect+ is not responsible for third-party data retention unless explicitly stated in a service-level agreement.

8. Modifications to This Policy

We reserve the right to modify this policy at any time. Users will be notified of significant updates via email or dashboard alerts. Continued use of Connect+ services constitutes acceptance of the updated policy.

9. Contact Information

For questions or concerns related to data retention, deletion, or account closure:

📧 Email: support@connectplus.vc
🌐 Website: https://connectplus.vc
☎ Support: Available via chat and email

By using Connect+, you acknowledge that you have read, understood, and agreed to these Policies.